Heavy snow paralyzes Istanbul airports and national carrier Tyrkneska Airlines canceled more than 650 flights. Turkish Airlines is a member of Star Alliance.
It appears this usually great airline is clearly not equipped to handle an emergency situation.
Þúsundir strandaðra farþega finnst aftur vera í friði hjá Turkish Airlines.
The award winning 4-star airline with a mostly great reputation seems to be failing again. This time due to bad weather and snow storms in Istanbul
Hundruðum flugs var aflýst á sunnudag en Turkish Airlines var enn að selja miða í fluginu sem aflýst var.
Svekktir farþegar gátu ekki náð neinum í flugfélaginu til að finna lausn fyrir strandaða stöðu þeirra.
Hér eru nokkrar af þeim spurningum og athugasemdum sem settar voru á Twitter:
@TurkishAirlines- If you’ve had flights fly out today to Istanbul why haven’t you rebooked me? My flight was on 7/1/17 which got canceled.
@TurkishAirlines- Wish you the best. I talked to the hotel here and they said passengers are finding their own way home since TA is not doing anything.
@TurkishAirlines- It is being told that Turkish Airlines does not have a pilot to fly TK 720 today.
@TurkishAirlines flight tk1857 to Madrid tomorrow was canceled. still no new flight. How to proceed?